CareOne is an online debt relief agency providing users with customized plans for debt consolidation and reduction. CareOne avoid the "one size fits all" approach you'll find in so many debt consolidation programs. Instead, we work to provide flexible, effective debt relief options for consumers who are struggling with credit card and other debt. The credit counseling services, resources and tools we offer are designed to help you pay down your debt, change the way you look at credit, and develop solid money management skills. Our credit counseling services work – and the proof is in the numbers:
- CareOne has helped over 4.5 million people.
- Our customers paid down $820 million in debts in 2007.
- We have solid relationships with over 220,000 creditors.
If you have questions about the CareOne service, use the links or phone numbers below to get the answers you need.
Enrollment Questions
1-888-888-CARE
Existing Clients
1-800-CARE123 (
800-227-3123
)
Fax: 1-888-792-4179
General Questions
1-800-CARE123 (800-227-3123)
Corporate Information
CareOne Credit CounselingSM c/o 3C Incorporated
8930 Stanford Boulevard
Columbia, MD 21045
Phone: 410-910-1735
Toll-free: 1-800-284-1596
CareOne Debt Consolidation Features:
CareOne Debt Consolidation Pricing:
CareOne does charge a monthly service fee for debt consolidation services, but the amount of this fee will vary depending on state regulations, the creditors you are in debt to and exactly how much debt you are in.CareOne Customer Service:
CareOne’s customer support team is top notch, and is definitely in line with the website’s theme of helpfulness and service. If you run into problems during your CareOne experience, there is a huge FAQ database to reference.
If the Help Center's FAQ section doesn’t answer your question, you can submit an e-mail support form or call CareOne’s toll-free help line any time between the hours of 9:00 AM and 11:00 PM EST, Monday through Friday.
Another service available, which we thought was extraordinary, was the option to have a credit specialist call you. You simply enter your telephone number and specify whether you’d like to be contacted immediately, or in one, three, or five minutes.
Each and every service method we tested proved to be fast, efficient and very helpful. The reps are really very informative and courteous. In today's declining customer service culture, CareOne was a breath of fresh air.